Outbound Call Center
An outbound call center is one in which call center agents make outbound calls to customers on behalf of a business or client.

Outbound call center Service

An outbound call center is one in which call center agents make outbound calls to customers on behalf of a business or client. Calls made from the center can include telemarketing, sales or fund-raising calls, as well as calls for contact list updating, surveys or verification services.

Appointment Setting Services:

Appointment setting is crucial for any business, either new or traditional to develop and expand the business. We understand that appointment setting is much more than calling a list of phone numbers daily. Appointment scheduling brings the business prospects very near to you.

Outsource your appointment setting services to us and concentrate on other business strategies. We at Infosearchbpo.com, with our experienced customer service representatives execute the whole appointment setting task including fixing, canceling, re-scheduling appointments and meetings, just like a Virtual receptionist.

Market Research and Survey :

Market Research and Survey is important for any business that wants to analyze the current status of the business with respect to product and services offered or when they want to know the consumers state of mind related to products or when the company wants to take organizational decisions or when the company wants to know the industry trends.

Market Research:

Our Market Research and Survey process and report include tracking data from customers via a questionnaire, completely designed report with clearly outlining the results, graphic presentation and statistical document

We at Infosearchbpo.com work with you in the entire Market Research and Survey process, from initial design till the final results. Our goal is to use the best marketing research methods to get the information you need to make the best decisions for your company or organization.

Telephonic Auditing Services:

The exhaustive process of Auditing is simplified by Telephonic Audits. The flexibility of this service makes it popular among organizations and individuals. The time taken to visit someone is saved as the whole exercise of auditing can be done through telephone.

The auditing can be for any product or services offered. The government offers free scheme to select sect of people and a telephone audit can be conducted to check if the free schemes have reached people without any issues. The telephone audits can be recorded for reference and necessary action.

Similarly private corporate companies distribute flyers, sign boards, free offers to their dealers as part of brand promotion and motivating dealers. A telephonic audit can be conducted to check if POS materials have been given to them and dealer rewards have reached them etc.

Robocalling or Voice Broadcasting Services:

Voice Broadcasting or Robocalling is a mass communications technique that sends pre-recorded phone messages to hundreds or thousands of call recipients at a time. A successful voice broadcast system can increase the sales leads & business revenue and reduce infrastructure cost and manpower.

The applications of Voice Broadcast can be in: Business - Official announcements can be sent to prospects and customers. Specific Individuals - Alerts or notifications messages can be sent in an emergency situation like natural disaster to the members of a community or a general public.

Voice Broadcast can deliver calls to individuals or answer machines. This technology can be combined with IVR to route calls or receive inputs from recipients.

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